![](http://photos1.blogger.com/blogger/2561/1609/200/info%20desk%20nobody.jpg)
“WHEN PEOPLE CONTACT US FOR INFO, WE TELL 'EM TO CALL BACK TOMORROW”!
This morning, a friend called to explain that, at about 8:00 a.m., she had called “information” at Irvine Valley College (451-5100). A pleasant recorded message thanked her for calling the college and then provided various extensions. It then said,
“At any time during this message you may press zero for an operator.”
Well, my friend pressed zero. But she didn’t get an operator. She got another recorded message. It said: “There is no operator available at this moment to assist you. If this is an emergency, please call campus police at 949 451-5234. Otherwise, please call us back tomorrow.”
Call us tomorrow!??
![](http://photos1.blogger.com/blogger/2561/1609/200/coffee%20not%20info.jpg)
![](http://photos1.blogger.com/blogger/2561/1609/200/info%20box.jpg)
What’s goin’ on here? Isn’t the college desperately looking for ways to address our enrollments problem? I mean, we’ve formed committees and administration has done lots of finger-pointing: It’s our calendar! –No, it’s those pesky 5-unit courses! –No, it’s our reputation (i.e., “stigma”) for these ridiculously high standards! –No, it's….
--MAYBE IT'S THAT, WHEN PEOPLE CALL THIS !#*%!! COLLEGE FOR INFORMATION, THEY'RE TOLD TO CALL AGAIN TOMORROW!
So I went over to the information desk in the middle of A100 to see what was up. The likable Cathy is usually there.
Now, there’s no more central spot in the entire college than that desk.
![](http://photos1.blogger.com/blogger/2561/1609/400/info%20desk%20sign.jpg)
Nobody was there. I kid you not! There was a sign. (See.) It said that the info desk was closed and it wouldn’t open until 5:00!
Is anyone in charge at this college? Anybody at all?
—Chunk Wheeler