IVC's "civility initiative": what on Earth goes on at this college?!

Dec. 16: Working Group on Civility

     This is the first in a series of posts about what I shall call the “civility initiative,” an effort, no doubt inspired in part by accreditor observations but also by complaints from various groups and individuals among the IVC community, to address “incivility” at the college. (See REPORT.)
     –Or, anyway, something like that.
     Unfortunately, despite our institution’s nature—or partial nature—as a “college,” one cannot count on IVC denizens, especially administrators, to use words precisely or even more or less correctly. Remember the decades in which Building A300 was labeled “Humanites”? We’d point at the letters on that wall. “So, what’s the problem?” administrators would ask.
     My Mac’s dictionary offers this definition of “civility”:

formal politeness and courtesy in behavior or speech

     Gosh, surely our college community isn’t concerned about so superficial a part of life as manners! OK, certain people really could do with a few lessons in when and when not to, um, snort. And, gosh, why can’t certain people (especially in Fine Arts*) learn how to eat and talk in a manner that avoids spewage?
     —Nope, the problem at IVC isn’t a mere lack of manners or courtesy. “Incivility” is code here for a range of phenomena ranging from mere rudeness to, I think, ruthlessness and meanness, which takes us beyond the realm of civility into the zone of moral ugliness--even violence.
     That IVC's "(in)civility" issue is really about a darker range of behaviors than that word implies becomes clear when one reads the recent “report” sent around yesterday by VPI Justice. Justice introduces it thus:

Please share this report from John Spevak regarding Civility. We would like all faculty and staff in your area to have a copy for their review. Please forward it as appropriate. Thank you.

     How very civil! I'll do what I can to share it!
     Here's some background. Evidently (this is in the report), in November, President Roquemore hired a Sacramento consulting firm—“College Brain Trust” (I kid you not)—to help address this so-called civility issue. CBT chose consultant John Spevak, a former administrator at Merced College, as our facilitator. Soon, Spevak and Roquemore consulted with Dennis Gordon (classified), Jeff Kaufmann (faculty), and Keith Shackleford (administration) to plan some sort of workshop or retreat, which occurred on Dec. 16 at the Irvine Ranch Water District Duck Club building.
     Before that date, the 20-or-so participants (including 4 faculty, 5 classified, 6 “managers” [including administrators], two “guests,” et al.) were told to think about these questions:

· What have been some of the issues and challenges at IVC related to civility in the recent past?
· What are the core values related to civility that the IVC community shares?
· What are examples of model behaviors related to these values?
· What are the (minimal) behavioral expectations related to civility as a result of these core values?
· Related to civility, what behaviors are considered unacceptable?
· What are some proactive things IVC can do to foster civility?
· What are some ways to deal with incivility when it occurs on campus?

     The “guests” were Dean Jay Heffron from Soka University and Dean Erwin Chemerinsky of the University of California Irvine School of Law. Impressive.
     On the big day, Spevak broke this mob into several smaller groups: “gender-balanced groups with representatives of faculty, classified staff, and managers.”
     Participants at the Duck Club were told to adopt a "Donald Duck voice"** and then to discuss the above questions. Eventually, they ranked "items" for "significance" with red, green, and yellow dots (somebody urged the use of “hearts” next time; really). This led to a document (attachment 1 of the “report”) that presents issues ranked as “priority 1,” “priority 2,” and “priority 3”—based on participants’ wielding of those silly "significance" dots.

A PROBLEM OF MERE INCIVILITY?

     OK, so here’s the deal. With respect to the question

What are recent issues and challenges related to civility (and mutual respect) at IVC?

the group, according to Spevak’s accounting, identified these three issues/challenges as Priority 1:

1) Insufficient transparency in college processes
2) Fears of retaliation
3) Not moving on from an earlier culture when everyone was united against one person (the chancellor)

     Wow. Correct me if I’m wrong, but two of the three items on this list reflect unhappiness with top administration. It is often said—certainly often by me—that nobody seems to know what’s going on at this college, how decisions are made, etc. They just get made somehow. The recent administrative actions concerning the MRC are perhaps a good example. Suddenly, by August, the MRC was banished from that cool space in BSTIC. And, somehow, it was decided that the faculty CAFÉ would go there instead. But then the space remained empty for an entire semester! How come? Then, at the start of Spring semester, we learned that the CAFÉ (which persisted through the Fall only as an abstraction) would not be in BSTIC; it would instead replace the Learning Center in the library. Meanwhile, something called the “Student Success Center” sprouted in that old MRC space.
     WTF?
     Fear of retaliation? I’ve heard those words often in recent years, and they usually come up in connection with the VPI. (Am I wrong?)
     The “priority 2” list is less interesting: a hodgepodge of concerns, few of which seem connected to “civility.” The first of 9 items is “A need to improve customer service and communication with students.” (“Anonymous commentary through ‘the blog’” appears as #5. Damned trolls!)
     “Transparency” and “communication” come up in each of the three “priorities.” Hmmm.
     With regard to the question,

What are core values related to civility shared by the IVC community?

the “priority 1” list is the following:

1) Communication, including the communication of significant information
2) Mutual respect
3) Transparency
4) A climate of caring and kindness, recognizing that each person has intrinsic worth
5) A commitment to excellence
6) A sense of collective stewardship

—Ah, “transparency” and “communication” again. Isn’t that about administration?

Here are some results for the remaining questions:

QUESTION: As a result of the core values, what are (minimal) behavioral expectations at IVC related to civility and mutual respect?

The “priority 1” list is the following:

1) Treating others as you would like to be treated, with respect
2) Making the effort to be prepared for and engaged in what you agreed to
3) Taking responsibility for one’s own actions
4) Loyalty to the campus community

QUESTION: Related to civility and mutual respect, what are unacceptable behaviors at IVC?

The “priority 1” list is:

1) Yelling, shouting or obnoxious behavior; threats, profane or vulgar language
2) Retaliation or retribution
3) Passive-aggressive behaviors, including failure to respond and delaying tactics
4) Bullying, either in person or from afar

     Yesterday, Rebel Girl and I noted these concerns. We looked at each other.
     “Gosh,” we said, “what on Earth goes on at this college?!”

QUESTION: What are some pro-active things IVC can do to encourage and foster civility?

Priority 1

1) Creating a campus statement of norms and expectations, related to mission and vision, and including it in handbooks, in the college catalog, and within a mentor program
2) Creating for IVC a new era of civility: acknowledging the past, describing who we are now, identifying where we want to go
3) Sponsoring more projects that unite the IVC community (such as Operation Christmas Child); scheduling more informal social “fun” events for the entire campus

QUESTION: What are some ways to deal with incivility when it occurs at IVC?

Priority 1

1) Identifying root causes of incivility
2) Challenging inappropriate behavior; requesting appropriate responses and expectations
3) Creating campus climate mediators, volunteers who facilitate “safe harbor discussions” before issues reach the grievance stage
4) Creating a college mediator or ombudsman

     Let us know what you make of all this.

*Yeah, this is utterly gratuitous. False even.
**OK, I just made that up.

Accreditation news

     Earlier this morning, denizens of Irvine Valley College received the following memo from IVC President Glenn Roquemore:

Colleagues,
    I have just been informed that Irvine Valley College has been removed from its warning status and our accreditation is re-affirmed. We are required to submit a follow-up report on October 15, 2012, that addresses progress on recommendations 1 (District wide planning), 2 (Resource allocation),and 6 (Communication). The report will be followed with a visit by accjc staff.
    Congratulations to the chancellor, both colleges and district staff for the herculean effort that resulted in this favorable outcome.

     No word yet about Saddleback College, although, based on past experience, we  can reasonably expect that the news for our sister college will be good too.