Saturday, March 6, 2010

The Irvine Valley College “Employee Satisfaction Survey,” Part II

Good Lord! "Snooty" administrators!
Second class citizenry!
Wack curriculum processes!
Peter Principled mediocritude!
Infelicitous sculpture placement!
and
Raghu P. Mathur!

Three of the survey's questions permitted "open-ended" written answers. Here are all of the written submissions for two* of those questions. (The survey was done 10 months ago. A report with results was completed at the end of February of this year.)

• For written answers to the third question* (What at IVC are you most proud of?), go here.

I have highlighted especially recurring themes among other things. Eye-opening, I think. Popping, even.

Well, see for yourself.

Q29. What is the one thing you think needs to be improved most at Irvine Valley College?

1. Budgeting process still needs work -- it has improved, but is still not a transparent and interactive process. Also things still happen on a spur of the moment and aren't always given adequate time. I think the Instructional and Non-Instructional Equipment; the Classified and Faculty Hiring priority lists have been streamlined and are much more effective, but the General Fund budget still remains a bit of a mystery. I am not comfortable that I as a manager have all the information in the planning and implementation of the budget that I need. Would like to receive more explicit monthly reports that show expenditures and balances and have more input into the actual building of my division budgets.
2. Hiring process could be streamlined and more visability of acutal job openings.
3. Faculty relations between the two sides of campus -- too much politics are still being played.
4. A more dynamic president who stands up to the Chancellor and BOT [board of trustees]
5. More emphasis, I think, needs to be placed on communication and cooperation between different departments and divisions of the college. Also, I think students would benefit from clearer / more frequent / more accessible counseling as regards financial issues of paying for their colleges when they transfer.
6. The relationship between Student Services staff/faculty and administration.
7. The cafeteria food!!

Curriculum process needs a fix
8. Curriculum approval process needs improvement. It seems to lack transparency and takes a long time for a new course approval.
9. First and foremost; L213 needs to be a production room…not a meeting room. The time I spend setting up and tearing down equipment, so that a meeting can take place in there, a HUGE waste of my time. also: COMMUNICATION needs to be improved between staff and administration. Too many things are planned without participation from the people that are affected by 'uniformed' decisions. Did anyone know the new art sculpure was placed ON TOP of the irrigation pipe? Does anyone EVER let maintenace know when a meeting has been cancelled in L213..so that m&o personel do not needlessly change the arrangement of the tables and chairs in that room, or tell me…so it could be used for production purposes- for that is its primary purpose. This is a big waste of time and effort, in my opinion, and could be avoided if the proper parties were made aware ahead of time. Last: I don't know why I have to justify the equipment I need to purchase to do my job, with the director of IT. I have been using equipment I have personally purchased because my requests to get new and replacement equipment have been denied or put off for months! My boss has approved the purchase, but the request was put on hold and lumped into Tech Refresh. I really can't wait until August and September to (maybe) get the hard drive and storage I NEED!!

District administration dysfunctional

10. The entire District level administration seems useless, non functional or disfunctional. Both colleges would do better, save money, respond better to student needs and better serve our communities if there were no district level administration. The district makes things more complicated and slower but provides no actual service that could not be better served at each campus separately.
11. Irvine Valley College should continue to build collegial relations between faculty and administration. However, at the District level, the Chancellor should have been sacked years ago. He's a nuisance and a liability. Everyone at the college who is in a leadership position--faculty and administrators--have to clock in extra hours and spend valuable energy and ingenuity to constantly work around, un-do the non-collegial actions of, correct, rein in, and be on watch over the Chancellor. The college is growing and changing in many positive ways, but having to worry about what the Chancellor is going to do next is an unfortunate drag on the healthy functioning of so many good people and programs. It is a matter of serious concern that the Board has refused to put a competent individual at the top. It truly is an abrogation of--arguably--their most important duty--hiring a chancellor--that the person they have put in that job requires constant “damage control”. Despite the good news on our last accreditation report, we will never be fully over the war years with this guy at the top. We can continue to work around him, and we will. We can continue to be collegial, and we will. But all of this positivity is DESPITE the Chancellor's presence and is a testament to how committed the current group of faculty and administrators are to the betterment of this college. At the college level, there is another area that needs some serious oversight: Student Services. No questions were asked on this survey about how well the Child Development Center is doing. There are some disgruntled former employees of that center that have some alarming stories to tell about how children are treated there. It is no longer the state of the art center it once was, and I can only attribute this fact to a singular lack of oversight on the part of the VPSS, whose job it is to (1) put excellent folk in charge of the CDC; (2) to make sure the folk in charge are trustworthy; (3) to engage in independent IVC oversight of the center; and (4) to listen to input from critics and take that input seriously.
12. executive leadership
13. The curriculum process. I feel that it needs to be streamlined, more transparent, and needs to offer more assistance to those writing curriculum for the first time.

Adjunct faculty: second class citizens

14. There is distinct dividing line between and full-time and part-time faculty, meaning we are essentially kept on the “fringe” and are not even asked to participate in department or college activities such as serving on committees. It's as though we part-time faculty are purposely kept “out of the loop” and are not even given consideration as far as participating in the governance of our college.
15. The amount of “busy work” in a professor's work load. When I started here, teaching 15 units was reasonable, but the amount of paper work required by both our college and the state has meant that my students do not get the kind of attention from me they used to, as I spend so much of my time pushing paper. If this is the trend then our load needs to be reduced.
16. The physical plant is in a terrible state of disarray.
17. Clearly defined and more realistic roles/responsibilities for classified staff and classified management personnel in relationship to both faculty and administration. Many classified staff continue to encroach on the job roles/responsibilities of both faculty and administration creating difficult and ineffective results.
18. Fair distribution of work load, and fair and equal staffing in each department instead of in only certain “favored” department.
19. Change the way we approve new courses and changes in the subject matter.
20. Respect, empowerment, and CLEAR communication.
21. I feel that resources for faculty -- furniture, teaching materials -- could be easier to obtain.
22. As a new full-time employee I would like to see a greater level of congeniality between the teacher's union and the board of trustees. The tone and style of the recent contract negotiations have been very disappointing to me, and I place responsibility on both sides. It is my hope that everyone involved can keep their eyes on the most important aspect of education; the students. Instead we seem to be bickering about how to best use the money in the district.
23. Our curriculum process. The process is not working at all. This cannot even be argued. The process is tyrannical, secretive, congested, constipated, and is the single most significant issue for IVC that is stunting our growth and comprehensive expansion. The process, on almost every level, (including our articulation officer), no longer seems to be for the college, for the programs, or for the students, but rather for a few people to wield power and frustrate faculty. The process does nothing whatsoever to create a welcoming helpful environment which encourages faculty to want to write new curriculum, revise old curriculum, or even serve on one of the committees. A wholesale re-construction of the process is needed.
24. Developing new leadership with newer faculty.
25. We still have a lot of silos between departments within in the management structure.
26. longer tenured employees need to stop focusing on what has happened in the past and move forward.
27. Administration's communication and consultation with staff.
28. the curriculum process
29. better administrators from deans, to vps, to president.
30. The bookstore!

VPI "snooty"

31. the VPI needs to be replaced.
32. Classified hiring practice and building and grouds maintenance
33. Check and re-check directives from the state education officials re: guidelines, curriculum development, redesign and ever-changing “rules and regulations”.
34. Employee grievance process and support in dealing with unfair situations.
35. poor administration, vpi is snooty and is not sincere and honest.
36. Student Services administration at all levels is inadequate, lacking knowledge of the programs and the expertise to lead them.

Top IVC administrators officious, unfair

37. Top administrative leadership in student services at IVC is a huge problem. Biased leaders are mistreating faculty and staff. It's no secret but nothing is being done to stop it. I do not work in student services -- thank goodness for that.
38. The communication and trust from certain district offices needs to improve so that the college can grow with the direction from faculty, staff, administrators, and students.
39. CUSTOMER SERVICE IN EVERY DEPARTMENT!!!!!!!!!!!!!!
40. Members of the administration, classified managers, and members of the classified staff do not reliably confer with faculty about faculty functions or needs; thus many faculty functions are obstructed by ill-informed decisions. This is exacerbated by interference and poorly considered mandates from District administration.
41. Nothing comes to mind. Things seem to be heading in the right direction in just about every area.
42. Customer Service.
43. IVC needs to have processes and procedures that work for all operating functions and consituent groups within our own system that are not changed, unless technology and advances require changes. IVC has operated on inconsistencies and changes.
44. Facilities, offices, classrooms.
45. the amount of funds needed to promote the college, should be doubled.
46. There needs to be much more accountability and consequences. Administrators, Faculty and Staff with long histories of incompetence, lack of honesty or professionalism and general inability to manage, supervise or work with others need to be removed from positions of authority. The District needs to respond in a much stonger and more assertive manner in these situations, rather then just looking at/examining the problem and then taking little or no corrective action. Until this is done, units will continue to operate in a dysfunctional manner and are unable to right themselves to better serve our students.
47. Management talks at people. I do not really feel valued as a professional with an opinion.
48. Safety, in all areas......More maintance and custodian work, and grounds. But as I said before (limited resourses and workers)
49. pay more
50. Honest communication at all levels.
51. Shared governance is just a myth.
52. Since the major focus of institutions of higher learning is instruction and in keeping with the
mantra that libraries are hub of academic study, it is imperative that IVC increase its faculty librarian and classified workforce and budget to truly meet the instructional needs of the college's increased student enrollment and reflect current trends in scholarly research needed by tranfer students.
53. I think that what most needs to be improved is examination of faculty and their supervisional skills and how they manage their division/unit.
54. Abolishing tenured professors who stop “working” once they're tenured.
55. The committee on courses needs to embark on a paperwork reduction plan and streamline the process so that curriculum is approved more rapidly.
56. Keep academic standards high, and stop the use and propagation of artificial administrative benchmarks such as SLO's. These are worthless, and do nothing to improve the understanding of basic and/or advanced mathematics. (2) The college needs to require that all students take an introductory course that discusses student conduct, appropriate behavior in and outside of class, study habits, attendance, appropriate uses of the Internet, and academic expectations in college-level courses. (3) The college should raise tuition 25% to discourage non-performers, while expanding financial aid for disadvantaged and dedicated students.
57. Respect for all positions and for those in authority not to be able to impact an employee's current position on a whim.

Disrespecting the classified employees

58. Many of the managers/administrators at IVC have no management skills and treat their subordinates with little respect and are ineffective at their jobs. This creates a great deal of resentment among the classified ranks to have to watch these highly paid individuals be allowed to flounder with no consequences.
59. There are some instructors that just need to retire. I see they are very burnt out and it shows in their student complaints.
60. Train personnel in management positions of any type. This includes the tasks of their job descriptions, but also how to manage their human resources. It appears that people are bumped up into positions based on their experience in education without having skills in leadership, decision making, assuming responsibility, managing personnel, and so forth. People get degrees in business management, which should indicate that training in this area for people with no experience really need instruction and direction -- and monitoring.
61. The structure of Committee on Course and its' operation needs to be revisited. Currently, the Chair of the committee on courses receives the proposed outline and if the chair finds the outline suitable then the course is released to the committee members for review, comments, and approval. The committee authority needs to be more diversified among individuals of different academic background or among several co-chair of different academic disciplines.
62. Replace vacant positions immediately -- the work doesn't stop, it piles up. Also stop the bullying. Since last year there have been moves of a number of classified staff with little input or justification to other areas, in one case a downgrade. Little training accompanies these moves. It's a little like musical chairs for classified, or perhaps a chess game. Also Flex week activities for Classified has been pretty much deleted, there is no encouragement for Classified to be part of the flex week process, as if classified were irellevant. In the past year it seems we have been downgraded, escpeccialy since we received accreditation. Classified staff are the backbone of much of the work at IVC, from Std. Services to Tech Services and I believe we need to be respected, treated decently, not just moved when the whim of the Administrator strikes.
63. More support for general maintenance and cafeteria remodel.
64. An environment of trust and support.
65. Communication at all levels. Support from Deans/Managers for classified staff to be able to participate in committees/school activities.
66. Classified employees complain that they are not always included in decision making, in the faculty hiring process, and in inservice/flex activities. Classified employees complain that they still feel like second rate citizens, that they feel intimidated, and that there is still a culture of fear on campus. There should be more direct communication, more inclusion in activities, more interaction between staff, faculty, and administrators. It would benefit the college if the classified felt accepted and respected.
67. College President needs to stop manipulating department scheduling.
68. Respect in word and deed for Classified, promotional opporutinities. Stop administrators from moving people around at whim with little or no justiifcation. Keep bathrooms cleaner. With the Swine flu going around, it's necessary to keep those areas especially clean.
69. The lack of collegiality by those who want the current administration removed. The hatred has gone on so long that it could be classified as mental illness.
70. Alas, where to begin...besides cleaning up the the campus, the college does not provide the necessary technology/equipment/information that instructors and students need to perform. When requests are made, one always receives the same answer, “We don't have the budget/staff for that”. It's unfair that the squeaky wheels get what they need, but the rest of us who have worked diligently for years do not receive the support that they need. Let's speak about morale. Adjunct faculty are expected to do the same work as full timers, often without compensation. How many times over the years have adjunct faculty members been passed over for full time positions even though they have provided exemplary teaching? How many times are faculty and staff not promoted though they have superior knowledge than an outsider? IVC has been ignoring their own for years and it keeps getting worse.
71. respect for classified staff (Office of Instruction does not value classified staff)
72. Leadership.
73. Shared governance. More input from faculty in making decisions and more collaboration between administration and faculty.
74. Too many meetings for administrators and classified management to get their jobs done.


Snooty administrators and managers

75. There are a few Deans and Directors that I believe need major interventions regarding the manner in which they treat their employees. Their employees are demoralized.
76. There needs to be a better separation between personal relationships and governance. The end result is usually nepotism or silent discrimination.
77. I feel that sometimes the roles of individuals at the college become blurred. When someone has the authority to ask for say instructional equipment or resources, but have to be discouraged by the instructional equipment approval process by those who make those decisions. If an instructor needs something the college should be very supportive when request is received. There seems to be more frustration with the process or perceived process when simple request are made.
78. Reduce constant onslaught of emails and expectation that we spend hours checking and instantly returning email. Reduces time available for meaningful work, concentrating on students needs, and improving and updating teaching skills. Some system needs to be in place to encourage others to think before pushing “send”.
79. The Chancellor should cease micromanaging the college and placating our clueless board.
80. More class rooms with comfortable table and chairs for students of all sizes.
81. Being able to address issues realistically and honestly, without worrying first and foremost about how tackling such issues will appear in the public eye.
82. Classified leadership.
83. Administration should re-examine should look into possible reassigned time as oppose to stipends for department chairs. There needs to be more of a formalized process to understanding department chair duties and/or possible training forms for department chairs.
84. Increase faculty support. Faculty are being pressured to produce at a faster and faster pace with little assistance. When people are absent, there is a breakdown in backup personnel.
85. Cleaner bathrooms, classrooms, and offices.
86. Faculty and staff working together and equally.
87. staff moral
88. A recognition that the college is most successful when all parties are moving this college forward. There has been so much time dedicated to pointing at individuals and saying “they are to blame--they have too much power.” In reality, it may be that others simply want to possess the same power and have no desire at all to share the power. All parties will successfully move the college forward. We need to check our true motives at the door.
89. I believe that the attitude administrators have towards support staff needs improvement. Support staff needs to feel valued and respected for their valuable contributions.
90. That the Classified Staff is not refered to as “just Classified Staff.” I feel we are not respected or that our opinions or contributions are taken seriously. I also believe that there is an “in crowd” and the rules apply very differently to this group.
91. Hiring and filling open positions.
92. It would be nice if we could keep the needs of the students at the forefront in our decision making processes and leave out petty politics and personal agendas.
93. Faculty input into decisions affecting their departments.
94. Informed, competent, involved, responsible supervision\leadership.
95. More steam cleaning on sidewalks around vending machines etc.
96. Additional resources to provide tutoring in the Learning Center and to work on retaining students.
97. Teamwork between BOT, Administrators, Faculty staff vs Classified Staff. There appears to be an attitude that the Classified Staff are not an important entity and we are low in a hierarchy. I worked for a very wealthy man in prior years that personally said hello and shook hands with all his staff, his belief was that no matter what your job was you were all part of a team and every person was important to the success of the company. Whether you were a VP or a housekeeper, everyone was treated with respect. The philosophy being that employees who are treated with sincere respect will enjoy coming to work and performing their jobs to the best of their ability. It was no wonder he was such a successful person. I have yet to work for a college that rises above the political facades and sincerely works to problem solve “real” issues instead of hiring puppets to deliver rhetoric verbage. A postive teamwork environment will promote not only a better working atmosphere but a strong foundation and learning tool for our students who will be entering the workforce. Students can learn how to be productive, and successful for not only their future but ours as well.
98. Parking is can be very difficult to find for students, particularly at the beginning of semesters.
99. Increase operational hours in student services with adedquate staffing to serve students.

Room for incompetents at the top

100. High level employee hiring should be based on excellence, not current system which has resulted in hiring incompetent people.
101. Replacement of Leadership at the Chancellor and Board of Trustee levels.
102. The college needs to have more class offerings on the weekends.
103. I think classified employees are for the most part unappreciated. It makes pushing through stressful periods even harder if you don't think your work is valued.
104. Counseling administration
105. More resources for adjunct counselors/faculty. Possibly a lounge, place to hang out, space for those who work part-time.
106. Administrative leadership needs to be positive, not punitive. High turn-over in positions create lack of consistency and direction.
107. The curriculum process.
108. There needs to be very open, respectful and transparent collaboration between the Office of Instruction and the Faculty.
109. The curriculum approval process
110. New/revised course approval process.
111. The one thing that would give us the most for the money: much more money and staffing in marketing the college in our high schools, community, and areas where we compete with other CCs.
112. Scheduled classes and school wide activities.
113. Curriculum Development/Approval timeline. Budget development process.
114. There are far too many things to name just one. Let's see--it took 4 weeks to get pens for the overhead/whiteboard, it took another 4 weeks to get a stapler, evidently because these things are being stolen out of my mail file. It took 2 weeks after the start of the semester to get my email/MySite working properly even though I asked to have it set up 3 months before the semester started. I have to order my own textbook from the publisher and it has to be sent to my house, not the school. The school has LOST a package (twice) for my club. I don't have keys so if my room is locked, I have to find a pay phone to call campus police to come open my door (since I don't have a cell phone). I run the risk of not having copies for my class because the copier is out of paper or broken by the time I get to campus at night. I have to watch a bunch of videos and take a quiz on Blackboard before I can have it set up for my courses. Am I 7 years old with no computer skills? If I can't figure out how to use Blackboard, then I shouldn't be asking for an account. Even still, if I can't figure out how it works, isn't that why IVC has technical support staff? Isn't it their job to help me use Blackboard (not waste my unpaid time watching videos and taking quizzes)? It's amazingly frustrating how poorly the part-time faculty are treated. Why do I continue teaching at IVC? Because no one is willing to take over as advisor for my club. I'll choose that as my number one thing that needs to be improved at IVC--full-time faculty's lack of commitment (or perhaps better phrased as lack of willingness to get involved with) to the students (outside the classroom).
115. Hire more full-time faculty and stop riding on the backs of part-timers...include part-timers in the decision making process...one meeting a semester is not enough
116. The modular classrooms are hot/cold - the air comes on and it is loud. I think acoustics might need to be addressed in the modular rooms.
117. A greater effort should be made to solicit imput from adjunct facility for improving the facilities and ciriculum. Increase the level of trust in adjunct faculty by issuing keys to their classrooms so that the instructor is not demeaned in the eyes of the students by having to always request that their rooms be opened by assist staff.
118. I have not been here long enough to know much.
119. Some meeting or forum for just starting faculty that gives advice and information about what to expect in your first year to specific departments. So, more discussions about topics/issues that may come up within the curriculum, advice on how to address typical questions from students, information on grading methods and promoting fairness.
120. Classified treatment and hiring!
121. The furniture for faculty, staff, and administration is in desperate need of replacment in most areas--we send the wrong message when we do not maintain the quality of the furniture and we risk the health and well-being of the employees.
122. Respect and be fair to adjunct
123. the administration (President and Chancellor)
124. Admissions & Records & Human Resources
125. Classroom environment--spaces, ventilation, cleanliness, and discontinuance of portables.
126. Effective leadership. Organization
127. de-politicizing administrative processes; more than an appearance of collegial discourse.
128. Honest communication with the district
129. Availability of keys to the buildings to part-time faculty. It takes far too long for someone to come open up rooms. I usually arrive 15 minutes prior to my class meeting so that I have time to call and wait to get the door open! There is only one public safety officer to open the doors for ALL part-time faculty. This is a burden for your officer and a hinderance to the instructors.
130. Decrease senate influence.
131. District administration.
132. the curriculum development / approval process
133. the students.
134. Grounds
135. Communication between administration and faculty.
136. Physical appearance of entire campus.
137. IVC's management needs to consider all employees important and intregal to the functioning of the school. The management trys to overshadow the employees and not consider their input, thoughts or value to the campus.
138. The vending machines
139. The curriculum process is dysfunctional. It is too slow and cumbersome. It takes unreasonalble amounts of time to have courses reviewed/approved. This should not happen and it acts as a disincentive for faculty to be creative.
140. We have made big steps in the last few years. But as we have improved in many areas, we have begun to let slide issues such as how we are poised to compete to bring the best faculty to the college -- which in turn will lead our students to even more success. The number of community colleges in our county alone that have average annual salaries higher than ours has grown significantly in the last few years. We now fall well behind Fullerton College, Coastline College, Orange Coast College and several others. If we want to stay at the top in terms of student recruitment and success, we must be at the top in salaries for our faculty, staff and administrators. The communication between all constiuent groups has healed of late, but now it is time to reward the hard work of those who help us achieve the ranks of number one transfer rate of its students in Orange County.
141. Student government. The process of awarding large sums of money to groups goes largely unchecked. That is, these decisions are made with NO input from the faculty, and the communication is extremely poor. Most faculty who works with the ASIVC director is very frustrated, and would like to see substantial improvements in the way leadership is taught and practiced.
142. Communication
143. The facility. The building.
144. The Chancellor.
145. The lack of effective leadership within Student Services, particularly the leadership of the Vice President of Student Services and the Dean of Guidance and Counseling.
146. Decisions need to be made for the students not for personal agendas.
147. ...too much power concentrated in the hands of one person, Wendy, who runs everything
148. respectful regard for each person independent of role
149. To restore the sense community, shared mission and respect that I see dissolving here because we are losing the sense of the importance of individual members of the campus community and their worth, no matter what their position.
150. Acknowledgement and respect for the tremendous effort classified employees contribute toward the success of our students--many faculy and administruators treat us as unnecessary nusiances that simply need to be tolerated--we are not treated as equal colleagues. This is evident in day-to-day contacts, the huge disparity between faculty salary and benefits and that of the classified staff, and the absence of shared information regarding projects that ultimately rely on classified staff for implementation, on-going management, etc.
151. I want to see more intergrity and transparency.
152. Adminstrators that stay longer than 18 months.
153. Classified staff's attitude and gossiping
154. Administrators need to be evaluated by those who report to them without fear of retaliation. Honesty and integrity are important to maintaining a productive as opposed to a stress filled environment created by abusive attitudes and decisions.
155. Staff Morale

Q33. You have now completed the survey. Do you have any other comments or suggestions?

1. I really enjoy working here at IVC. I feel it has tremendous potential and is going to grow very rapidly in the coming years. It is having some growth pains, but I feel we are on the right path. I think trust between faculty and administration is still a factor, but that we are moving in the right direction. Recent changes implemented by the President, Vice-Presidents and other administrators have been very helpful in changing people's attitudes and outlooks, but many faculty have long memories of past wrongs and still are quick to react and assume the worst. This will take time, but I truely believe we are on the right path. The bottom line is people believe what they see and it is extremely important that we “walk the talk.” Everyone must be treated fairly and without preferential treatment or considerations. Policies need to be established and followed (that is currently happening) and all of us need to commit to the concept of openness and fairness in all our actions. We can't afford to backslide or falter – too much is at stake. I feel we have the potential and desire to reach these goals and that we will if we just pull together and make it happen. I look forward to many productive and exciting years at IVC. It is a great place to work!
2. I find your questionnaire to be gender biased...why are you required to answer question 30? What difference does it make if I am male or female?
3. We seem to have communication problems between the board of trustees and faculty. The new building approval does not reflect the true need of students and faculty. The administrators need to examine the enrollment figures and future needs when developing the new building plan.
4. I enjoy my job and I have a wonderful boss. I hope you actually read the things that need improvement. particulary the last item there.
5. There was a question that referred to "direct written communication" and I couldn't figure out how that is different from e-mail. My session threatened to “time out” if I didn't “save”, so I flew forward and hit “done”, then went back and finished one of my answers and wrote this one. I am not unsure whether my amended answers have gone through. If you're reading this, they have.
6. More effort needs to be made in not only compensating part-time faculty fairly, but to foster an environment of inclusion rather than exclusion. As a part-timer I feel a very sharp division between myself and the full-time faculty because the college does not make an effort to create an environment that encourages our participation in governance. We don't even have the opportunity to participate in committees or other meetings because we are not even told about them, let alone invited to the join them. That needs to change, because adjunct faculty outnumber the full-time faculty and our opinions and participation are important to the quality of instruction at this college and we need to be given a greater voice.
7. The senior district administration is a continuing disaster. The relationship between the most senior members of the district remain hostile and adversarial toward the faculty. This is not effective leadership, it should change.
8. The administration has recently been taking equal advantages away from Classified Staff that are given to other groups of employees. It has made us feel unappreciated, unequal, discouraged, and humiliated. It needs to stop right now, before this no longer is a wonderful place to work for Classifed staff.
9. It is very satisfying to know that you are interested in my opinions. Thank you for the show of respect.

Mathur must go

10. We must have a new Chancellor. Until that happens the college will never completely be able to heal and move forward. The Members of the Board of Trustees must realize that they will likely be thanked by all employee groups for making such a decision. It appears that they may have been mislead as to what faculty do and who faculty are. To say that it is long past time for new leadership is an understatement of understatements.
11. IVC website needs to be improved, and home page messages need to be about more than just transfer center, athletics, and music! Other faculty and students in other areas don't receive recognition they deserve, other programs are overlooked, and only the “pet” projects of the “President's chosen few” are ever acknowledged. It must discourage the faculty and students who work so hard and achieve so much that goes unnoticed. Shame on you!
12. I think there has been tremendous improvement in the climate since my arrival at IVC.
13. None -- very happy to work here.
14. I am very fortunate to be teaching at IVC. I love my job.
15. Excellent survey instrument; well thought out, well worded!
16. Maintenance and facilities had made many improvements to the exterior look of IVC. They also have been cleaning the restrooms more frequently. As for administration, we need more collaberation and less “my way or the highway” control.
17. Provide frequent mechanisms for employee input into campus issues.
18. a place of tremendous potential. need better leadership at top levels.
19. Very good questions. Thank you for taking the time to check on these important issues with us. In my department we are rarely asked our opinion about changes that will occur to us, so this is nice.
20. Well done!
21. Working at Irvine Valley College has been a great pleasure and I hope that the college can grow and stay strong.
22. I really hope that someone really takes a look at these, and we really see a difference in a couple of months...............
23. I understand that a choice that is neither positive nor negative is considered "wimpy" and uninformative, but in many cases the neutral answer is the most apt. Conflating topics has hazards as well as merits
24. When completed please post results for all to see. thank you,
25. Maybe try 360 degree evaluative feedback?
26. Fridays are a good time to reconnect the community with itself. Meaningful meetings could be conducted to repair the communication structure.
27. I work too hard and make too little money
28. The actions of adminstration has continually degrade the academic progress of this college and further ensconced the 'slightly better than high school' attitude of the general public with regard to IVC.
29. How realistic will the results of this survey be incorporated into the 2009 Accreditation Self-Study?
30. Help the library please.
31. Programs need to be reviewed as to applicability to real-life careers.
32. The classified contract needs to be settled. These long, drawn-out transactions are frustrating and make us feel de-valued. This institution would not be able to do the work it does without the classified sector coming to work each day and putting forth their best efforts on behalf of the students.
33. I think this was an excellent survey. They should do this each year or so.
34. Either train or hire people who are fully prepared to assume the responsibilities of their positions and not bring their personal issues to work with them and make those who work under them have to adapt and deal with or suffer. I have learned that people with advanced degrees who are considered professionals do not automatically behave as mature adults or as business professionals.
35. The structure of Committee on Course and its' operation needs to be revisited. Currently, the Chair of the committee on courses receives the proposed outline and if the chair finds the outline suitable then the course is released to the committee members for review, comments, and approval. The committee authority needs to be more diversified among individuals of different academic background or among several co-chairs of different academic disciplines.
36. I would like to see the comments discussed openly at a campus wide forum, read the actuall comments and reply to them.
37. There should be more interaction between faculty, administrators and staff. They should get to know each other better. Perhaps there could be a series of team building exercises, such as the softball team, that bring the groups together in a way that is educational as well as fun.
38. The administration is still acting in a closed-door manner, and backdoor deals are an ongoing, and escalating problem. The administration continues to demonstrate bias's toward some faculty and departments.
39. More anonomous surveys and then actually do something about them.
40. IVC is a wonderful place to work. I am sorry that extended political battles have soured the campus environment.
41. The President needs to become more involved with college business.
42. Communication is very poor on campus. With the availability of email, staff need to be better informed as to campus happenings as well as when offices/staff move and most importantly we need to know when policies and/or procedures change or are updated. Also, those in management are distant and do not communicate well with staff. Many classified employees do not feel valued or appreciated by their bosses or those in higher level positions. I have worked at IVC for a long time and I have never seen the level of despair in classified at a higher level. It is rare to hear a thank you or even just a pat on the back for doing a good job. I have also not ever seen the level of apathy in classified employees at a higher level which is most surprising to me. Many staff just comment that they don't care anymore because they don't believe that management care. It is sad.
43. Cronyism Empire building Funny business Intimidation One-ups-man-ship Slating friends/relatives for positions Attitudes of self-righteousness Selective enforcement of the rules Disregard for contract Union co-opted by management
44. Thank you for this survey.
45. Just off the top of my head, I can think of a few things that need addressing. There are a few problems with classrooms that need addressing. First, the classroom climate is uncomfortable. Student complaints are frequent. It would be helpful if faculty had some control over classroom temperature. Second, we need more high powered projectors that allow for adequate lighting. Three, the teacher’s station needs lighting. Forth, monitors need to allow flash drives. Computer boxes are placed too low for easy access. They are found on the floor or near the floor. Requiring instructors to get on their hands and knees struggling in the dark searching for USB ports must be eliminated. Fifth, faculty must be notified immediately of equipment changes made during breaks. It is extremely disconcerting, on the first day of classes to be greeted with foreign equipment. Faculty must be notified before, not after, technological changes have been made. Furthermore, if significant changes are planned, then faculty need to be notified well in advance about those changes and provided equipment instructions and/or workshops. Sixth, the white boards need to be cleaned weekly. Seventh, when a classroom has been scheduled for exams, it is critical that maintenance (master calendar) remember to activate the air. Eight, there is a shortage of counselors that provide guidance and counseling to our students. Ninth, the library needs to be open more hours. A good start would be during finals time. The library provides a comfortable environment for studying students.
46. Has anyone conducted a morbidity study of recent illness and deaths of faculty and staff in the past five years? What types of chemical agents are sprayed on the strawberry field during cultivation and planting of the strawberry plants?
47. I care about IVC as a campus and community leader and its students' success!
48. Please do not tuck the survey away on a shelf ... make it meaningful and fight the tendency to twist and turn it in a way that best serves their political agenda or our political agenda ... this will allow us to move forward.
49. For me there are many good things about working at IVC, as previously mentioned working in an educational environment is very rewarding. I believe that with some changes such as a more respectful attitude from administration to support staff shown by doing less micromanaging, more shared governance and generally more respect towards individuals IVC could be one of the best places to work.
50. New campus signs, maybe more directional signs
51. Thank You.
52. I'd like to feel that our work is appreciated and that we are supported by our managers instead of scrutinized and questioned by them.
53. I am very happy with my pay raise :)
54. Better staff training and orientations for part-time counselors. A more extensive training is needed that piece-meal workshops. A new counselor training manual with key information, resources, and forms is needed for a new hire. Evaluations for part-time faculty should be completed as well. How does the department know if a part-timer is teaching well?????
55. I am very happy with my Dean and Department Chair. I feel lucky to work at IVC. It is a wonderful place to teach.
56. I hope this survey will be taken under serious consideration and not be a waste of my time. The survey questions were very good. Thank you very much!!

Improvement witnessed

57. I have seen much improvement in peoples' outlook, their hopefulness, and their spirit over the past two years. I do not detect a sense of despair or fear at IVC.
58. A survey like this narrows our ability to express our ideas with clarity - so I hope the data you get is useful.
59. Gender and ethnicity questions are inappropriate. There is no way to delete them after answering. Fix that!
60. You didn't ask about the curriculum process which is in a huge mess on this campus. We wanted to add courses and explore a new program or an interdisciplinary approach, but your curriculum chair and the process is so messed up we decided not to even try until something (or someone) changes.
61. Faculty input is occasionally sollicited but most often ignored. Administrators pursue a variety of pet projects (career builders) with little critical oversight; criticism is discouraged. Purchasing procedures are extremely viscous, discouraging employees from spending to improve resources. Allocation of resources and “credit” is skewed based on friendships and family relationships.
62. We need changes at the district level. Board and Chancelor.
63. Don't think of part-timers as "expendable." Value everyone for their contribution at IVC even those of us who just teach a class or two. Find the money to keep class sections open for the students since we've had tremendous growth in the past year. Lobby harder to the state legislature to NOT cut the CCC budget! I feel more could have been done to obtain a bigger piece of the budget. The other unions like CTA were able to sway the state government more effectively. We've been left in the dust.
64. Happy to be here and hopeful about the future even in bad economic times.
65. Thank you.
66. This is an excellent survey. Who wrote this thing?
67. Thanks!
68. Special recognition should go to the Academic Senate officers who have worked extremely hard to assist the College administration in changing the climate. Special commendations should be given to the Academic Senate President who, for the past five years, has worked tirelessly on behalf of the faculty to improve the climate and assist the College in addressing the deficiencies cited by the Accreditation Commission.
69. The College is being manipulated by a small group of individuals whose only concern is topple district authority.
70. I do not understand how the data collected can be interpreted without knowing the context for an employee's response. What do the answers mean?
71. As a staff person I am very intersted in hearing about the results of this survey and assisting with committees/task forces that may result as an outcome of areas where issues need to be addressed.

* For written answers to the third question (What at IVC are you most proud of?), go here.


The Irvine Valley College “Employee Satisfaction Survey,” Part I



"Satisfaction," as of April-May, 2009:

Recently, Irvine Valley College faculty were informed that the results of last Spring’s “Employee Satisfaction Survey” are now available in a report. Faculty (and students?) can access the report at the IVC website. (Go to “Information for faculty and staff”; then click on “IVC Intranet (help)”; type in password; then click on “research and planning.” Voila. See three links at bottom of the page.)

I guess the report is not yet available to Jane or Joe Public.

I’ve been around long enough to know that few faculty will actually go to the trouble of finding and reading the report.

And so I’ve decided to make some of it available here!

On page 7, the survey’s “methodology” is explained:
Administered in the spring from April 22 to May 28 [i.e., nearly a YEAR ago] using an on-line survey methodology, the 2009 Employee Satisfaction Survey was sent to all employees via an e-mail invitation. By the end of the field date, 208 IVC employees participated in the survey.
In a way, it’s too bad the survey wasn’t done a year later (its timing accommodated the the accreditation cycle). Much of consequences has occurred in recent months, especially the announcement in January of the resignation (to occur in June) of the hated Chancellor (Raghu P. Mathur) and a significant shift in board leadership away from the group most loyal to him (Fuentes, Lang, Williams). Many of the negative remarks that pop up on the survey (see part II of this post) concern the Chancellor and the board’s support of him.

It is, I think, important to note that the survey received more participation from some groups than others:
Among all employees working during the spring semester, 32 percent participated in the employee satisfaction survey; however, response rates among part-time faculty and staff were significantly lower than the response rates among full-time employees. Nearly 63 percent of IVC full-time employees responded to the survey.
Insofar as one seeks to learn what the campus community is thinking, it is important that a survey achieve good participation, in part because that diminishes the chances of unrepresentativeness (e.g., hearing more from the especially pleased or disgruntled). With that in mind, I think that we can be happy with full-time instructor participation in the report, which was a very healthy 83%.

The response rate for administrators was a mediocre 61%. It was a dismal 50% for (bargaining unit) classified. (See Table 2 below.)


And so I have given more attention (below) to the full-time faculty part of the report.

Naturally, the college also conducted a “student satisfaction survey.” If I have time, I’ll provide information about that as well (not today).

Here are excerpts from the report’s “Executive Summary.” (I tried to edit for length--and for an aversion to tedium.)
Employee Satisfaction and Campus Environment
In 2009, most employee respondents reported that they were satisfied with IVC. About 42 percent of survey respondents indicated that they were “Very satisfied” and another 40 percent reported that they were “Somewhat satisfied.” Looking more closely at overall satisfaction, members of the faculty (46% “Very satisfied”) and college administrators (57% “Very satisfied”) registered slightly more intense levels of satisfaction than the classified staff (35% “Very satisfied”), although total satisfaction levels were similar across all bargaining units. Interestingly, newer employees (five years or less) and long-time employees (21+ years) reported the highest level of overall satisfaction, whereas employees that have worked at IVC from six to twenty years had relatively lower levels of satisfaction.

Survey respondents were most satisfied with their employment benefits, followed by their relationships with their co-workers, their current position, their salaries, and their relationships with their supervisors. …

A plurality of respondents (38.0%) felt that the campus environment for employees was improving, while about a third of respondents (33.2%) believed that the campus environment was staying about the same. Twenty-four percent of employee respondents felt that the campus environment was getting worse. Classified staff members were much less positive than employees from the other groups on campus: only 21 percent of classified staff members indicated that the campus environment was “Getting better,” more than 30 percent less than members of the faculty or administration.

Survey respondents were also asked to assess the campus environment for students. Employees were much more positive about the campus environment for students with 76 percent indicating that the campus environment for students was either “Excellent” (28.8%) or “Good” (47.6%). …

Similarly, approximately 45 percent of employee respondents felt that student programs and services at IVC were “Getting better,” 39 percent believed that programs and services were “Staying about the same,” and only six percent felt that IVC programs and services were “Getting worse.”

In addition, respondents were asked several questions that indirectly measure employees’ perception of their job climate. Among these items, 70 percent of respondents agreed that the regularly receive the information that they need, 66 percent believed that they are treated with respect and dignity, and 64 percent felt that they have the opportunity to participate in the college decision-making process. Majorities of employee respondents agreed that professional development activities are encouraged by the college (61%), and that their work is appreciated (59%). Adjunct faculty members and classified staff members were less likely to agree that they regularly receive the information that they need, have the opportunity to participate in shared governance, are treated with respect, and are encouraged to pursue professional development activities. In addition, classified staff members were less likely to feel that their work is appreciated. Newer employees (< 11 years) were more likely to feel that they are treated with respect, appreciated, and connected to the college community than longer tenured employees (11+ years); however, newer employees were less likely to feel that professional development activities are encouraged and supported…. …[D]ata from the survey show that overall satisfaction is driven by feelings of inclusiveness, appreciation, and respect rather than individual levels of pay, advancement, or benefits.

Instruction
Full-time faculty members were asked a variety of questions about various instructional procedures, aspects of teaching, and other curriculum matters. Large majorities agreed that the faculty determines student competency (91%), instructors are fair and objective (89%) and students are able to enroll in lower level courses (86%). … Only a slight majority of respondents (52%) agreed that IVC has a good procedure for developing new courses and programs. Further analysis showed that newer full-time faculty survey respondents (< 11 years) were more likely than long-term faculty members (11+ years) to agree that IVC has a good procedure for developing new courses (72% vs. 43%) and that faculty are encouraged to develop new courses (85% vs. 67%).

Leadership
In general, perceptions of administrative leadership were more positive for college administrators than for district administrators. For example, 61 percent of employees agreed that “The president communicates regularly with all constituencies” (28.2% “Strongly agree”; 33.1% “Somewhat agree”) and 56 percent agreed that the “IVC administration provides effective leadership” (23.8% “Strongly agree”; 32.6% “Somewhat agree”). Less than a majority of surveyed employees (47%) agreed that “The chancellor communicates regularly with all constituencies” (13.3% “Strongly agree”; 33.7% “Somewhat agree”) and a similar percentage (46%) agreed that the district provides effective leadership (14.4% “Strongly agree”; 31.5% “Somewhat agree”)…. 

Looking at perceptions of college leadership more closely, less than half of the members of the classified staff (47%) agreed that the administration at IVC provides effective leadership in support of the college’s mission, whereas 62% of faculty members held the same opinion.

Campus Facilities
Overall, IVC employees gave positive responses to questions about campus facilities were offered to all employees….

Over 80 percent of faculty members that answered the survey agreed that IVC provides current instructional equipment for lectures (84%) and classroom lighting is good (82%). Significantly fewer (but still over a majority of) respondents indicated that classrooms are clean and well-maintained (55%). While only 52 percent of faculty who responded to the survey indicated that campus lab equipment is up-to-date, a sizable percentage (31%) indicated that they did not have an opinion about this question, ostensibly because these faculty members do not teach courses with labs. Once “Don’t know” opinions are filtered out, 75 percent of respondents believed that the lab equipment is up-to-date.

According to the survey, most IVC employees feel safe while on campus: about 66 percent of respondents indicated that they were “Very safe and secure” and another 26 percent reported that they were “Somewhat safe and secure.”


Survey respondents were equally positive regarding parking on campus….

Technology Infrastructure
Results from the survey provide strong evidence that the campus community feels supported by the college IT staff. Strong majorities (over 80%) indicated that the technology employed at IVC is current and reliable….

Human Resources
Nearly three-fourths of respondents (72.2%) agreed with the statement that “Personnel policies and procedures are easy to obtain and review.” Seven out of ten respondents (69.1%) agreed that “Campus publications clearly and adequately reflect actual practices at the College.” ….

In general, IVC employees who responded to the survey were quite positive when assessing the college’s efforts in promoting a diverse student and employee community….

Levels of Communication
Most employees who responded to the survey indicated that they were at least somewhat informed about campus events (83% “Somewhat” or “Very informed”) as well as what is occurring within their school or department (84% “Somewhat” or “Very informed”)….

When asked to rate the importance of various methods of communication as a source of information about campus issues, respondents overwhelmingly rated electronic media as the most important method of communication (i.e., e-mail, IVC website, and MySite). Many respondents, on the other hand, did not see the college intranet sites or college committee meetings as important sources of information.

College Decision-Making Processes
In order to assess employees’ awareness of changes to the college’s decision-making structures, the survey asked all employees to rate how familiar they were with the new or revised college decision- making processes. The survey revealed that employee respondents were most familiar with the “College mission statement and college goals”, followed by “Strategic planning”, “The Planning and Decision- Making Manual”, “College budget development process”, and “Classified hiring priority list development process”. With the exception of the classified hiring priority list development process, faculty members were more likely to be familiar with college decision-making processes than classified staff members. Employees who have worked at IVC for 11 years or more and employees who are more informed about campus events were more familiar with college decision-making processes than newer and less informed employees. 
A series of questions were also given to full-time faculty members as well as college administrators to rate their familiarity with new or revised instructional processes. Respondents in the survey were most familiar with “Program review” and the “Full-time faculty hiring priority list development process,” followed by the “Institutional Effectiveness Annual Report,” “New program approval policy and procedures (academic programs and career technology education,” “Program discontinuance,” and “Program realignment.” With the exception of the “Institutional Effectiveness Annual Report,” employees with longer service at IVC were more likely to be familiar with instructional policies and procedures than employees with less than 11 years of service.

After assessing their familiarity of new or revised college decision-making processes, employees were given the chance to assess the effectiveness of these processes. The results revealed that employees in the survey rated the “College mission statement and college goals,” “The planning and decision-making manual,” and “Strategic planning” as the most effective. The respondents rated the effectiveness of the “College budget development process” slightly lower and rated the “Classified hiring priority list development process” as least effective of the processes tested in the survey. Indeed, less than half (46%) indicated that the classified hiring priority list development process was effective (“Very effective” 13.0%; “Somewhat effective” 32.5%). Differences between faculty and classified staff members appeared when evaluating the effectiveness of the planning and decision-making manual, strategic planning, and the classified hiring process. The greatest difference in perception of effectiveness occurred when respondents evaluated the classified hiring priority list development process ….

… Similar to the college decision-making processes, familiarity with the various instructional policies and procedures conditioned perceptions of effectiveness. That is, respondents who were “Very familiar” with the processes gave much higher ratings of effectiveness than those who were less familiar with the processes.
. . .

The Irvine Valley College “Employee Satisfaction Survey,” Part III


Below: “open-ended” written answers to question 28 of the Irvine Valley College “Employee Satisfaction Survey,” conducted in April and May of 2009. The report containing results was released in March of 2010.

Q28. What is the one thing you are most proud of as an employee of Irvine Valley College?

1. It is a School that is well respected in the community and is seen as a provider of quality education.
2. Flexibility with my schedule and working with my immediate supervisor.
3. The opportunities to perform a choice of additional functions that I am interested in.
4. my teaching
5. That I seem to have made a positive impact on the students I have taught, as many will return to me later to tell me about their successes.
6. The opportunity to assist students with their educational objectives.
7. My efforts and contributions matter to my supervisors/ managers. My students are wonderful. They think I am a good teacher.
8. IVC has a strong sense of community among faculty who do not compromise the high quality of education. I am very happy to be a member of dedicated, intelligent, and effective instructors, who love to educate students. The high transfer rate has not been achieved by overnight nor lackadaisical attitude of the instructors. IVC, I feel, has the best instructors among many schools and the high transfer rate exemplifies their committment.
9. I absolutely love doing and learning how to technically do new things. I am proud that I can make a difference to faculty and staff in such a wide variety of ways; from augmenting their classroom teaching and Distance Ed needs via Mediasite, to offering live webcast services, to promoting and educating others about IVC in general and her special programs in particular. In addition to offering video production, duplication, and many, many, other video relatedservices, I also enjoy documenting, editing and producing all manner of PE, Music, and lecture events, so that students, faculty, staff, and community members are left with memories that last forever.
10. The success of my students when they leave IVC.
11. Mentoring students in my field and encouraging them to grow through participation in cocurricular activities. Staying positive and developing friendships and good working relationships with colleagues despite years and years of incompetent leadership at the very top. For some strange reason, watching an ideologically driven Board catapult Raghu Mathur's career from Chem professor to College President to Chancellor—and being forced to watch the same Board let him STAY there after demonstrably damaging and incompetent leadership—has galvanized rather than depressed me. Strange but true.
12. the staff
13. My colleagues. I was nervous leaving my former research institution with its large graduate programs, and was so pleased to find a faculty that was current, passionate, and eminently capable. I find myself in learned discussion daily, and I find that stimulation essential.
14. That the college is devoted to staying current with technology and puts the time and money into maintaining the technology on campus and in the classrooms.
15. My colleagues. I think the caliber of instruction here is very high.
16. Students can obtain a good education at IVC.
17. The newly apparent and growing collaboration and collegiality of the faculty and administration, DESPITE the fact that District management continues to create roadblocks to improvement through micromanagement and irrational and unrealistic expectations.
18. The beautiful, growing, and up to date campus and facilities.
19. I like the respect I get from the administration.
20. My own accomplishments.
21. I am most proud of all the services offered to help students here on campus and the faculty.
22. I am proud of the level of instruction being offered to students in my department. The faculty in my department is, in my opinion, of a very high level and we are providing an education easily on par with a UC. I have had more than one former student tell me that they learned more in their classes at IVC than they had at the UC to which they had transferred.
23. I am proud that IVC has high academic, artistic and intellectual standards and that we promote our students accomplishments. We often are a college, at least in my department, that values risk taking, challenges, new ideas and the quality of the 'final product' and creations of our students. I am proud that we have turned some big corners and we are finally, finally, finally, growing and completing construction of buildings. I am very proud of the professionalism and operations of our Academic Senate. I am proud that we as a college became inwardly reflective to begin the many processes needed to address some significantly deeply dividing difficult problems in the relationships and past lack of trust between administration and faculty, and that the faculty are no longer viewed as pariahs by the college administration. I am proud that we have 'turned so many corners' and and to work together to continue to improve and nurture the environment of the college despite very powerful political interests to the contrary from the Chancellor's Office and some, not all), of the Members of the Board of Trustees. We have a ways to go still but things are vastly improved than what they have been in the past. I am proud of the fact that the college administration has finally acknowledged and paid attention to and committed resources to the physical maintenance of the institution. They finally understand, after years of arguing with them, that the cleanliness and aesthetic look of the campus is a critically important component to one's, (students and employees), sense of satisfaction, ability to concentrate, and willingness to stay around on campus longer and participate in the life of the college. For many years the physical resources — the rooms & buildings — were unhealthy, dirty, and an eyesore — all of that is changing wonderfully. We have a ways to go but we are making exponential improvement - the place is turning into a college finally. I am proud that more people than not want to build a big robust comprehensive college and that the older view of wishing to remain a tiny little hamlet of a college has finally been slayed and buried. I am proud that we have begun a long process of healing and that we have done so despite the efforts of a few people to not move forward, for this I must credit President Roquemore and Wendy Gabriella — they have worked hard long hours to incrementally heal the college and the results are showing. We must continue along this path. On the whole, I see many good things and a bright future for IVC.
24. High, academic expectations faculty have for students.
25. # Transfer Rate and the success of our students.
26. Making a lasting impression on the students that I interact with.
27. the ability to have an impact on the future of our students
28. Being successful at what I do and having happy “customers”.
29. Helping the students learn something new and fun.
30. working with other staff
31. Lots of opportunity to serve the greater IVC educational community.
32. the diversity of the student body
33. strong leadership in our division
34. Cooperation and support among instructional colleagues.
35. Doing a good job.
36. proud of the students
37. Working for an institution that truly cares about and focuses on its students.
38. The program I work in is extraordinary. I think I have been able to be a part of the development of it from when I began to now. Our students who were not graduating (in very small numbers) are now a good part of the graduation ceremony.
39. The college is open to and supports creative ideas and programs. Many faculty are very involved.
40. I am most proud of how the Infrastructure is maintained and the communications from the Administration as to any and all items around and on the college campus.
41. That most of the classified staff all support each other, especially when their direct supervisors don't tell them enough that they are doing a good job. The overall moral[e] is really down, and customer service in several departments isn't what it was once was.......very sad to see. Very few want to take the extra steps to help a student or someone just stopping and asking a question, to give the right answer. Most staff want to do their job only, and don't realize their bad attitude often affects how the student sees us a as whole. Much improvement needed in customer service overall. I feel the President and the VP's especially need to show up in the various buildings to show staff that they are around and that they care what service we are providing to our students. When was the last time just a general email was sent to all of us saying “good job staff”? Or just a meeting with everyone just discussing any new issues coming down the pike that the general staff might be interested in?
42. The enterprise and participation of those colleagues who choose to participate: people who choose to participate using the paths and mechanisms agreed upon by the community are heard and their input attended to fairly well. New faculty, and to some extent staff, are encouraged to participate in a meaningful fashion. Members of the community generally are heard, at least by faculty leadership, and their input respected regardless of their “governance group”.
43. To be part of a high quality academic organization that supports my efforts to learn and grow in my new career.
44. The dedicated and professional faculty.
45. IVC's excellent faculty and staff. I am proud to be a part of this growing college community.
46. My colleagues.
47. IVCTV channel 33
48. Use of my skills to provide quality service to the students and community.
49. Doing the best job I can with (somewhat limited resourses and workers)
50. over worked and under paid
51. The opportunity to work with students in positively changing their lives.
52. The success of my students after they depart IVC.
53. In my capacity as Academic Chair, I had the opportunity to write the School's Program Review, Student Learning Outcomes, and am currently working on developing new academic and vocational education curriculum.
54. I am most proud to obtain this position at such an early age in my life and to be able to work for such a great district that my parents once worked for.
55. I have developed approximately 20 online courses for IVC.
56. To provide and assist our disabled students with the accommodations they need for student success.
57. I've written a book, in part based on experiences with IVC students and faculty. I'm proud that the college has allowed me to keep relatively high standards in my lower level algebra classes, and has not asked me to artificially improve student success rates by dumbing down coursework and expectations in mathematics.
58. To have a direct interaction with our students and feel that I can truly be of importance to their completing their education at IVC.
59. Being part of one of the finest community colleges in California with its transfer rate, classes, instructors, etc.
60. My co-workers and the willingness of staff in my department and some other departments to help, share knowledge and just be decent people.
61. Sense of community
62. we [are] all a big family.
63. The ability to work with students and to contribute to their education success.
64. The quality of education our students receive.
65. My work ethics and those of most of classified staff.
66. Accomplishments within my department.
67. Currently, nothing. The campus has been filthy for years. The restrooms are not cleaned, just restocked with paper. Classrooms also are not cleaned, just the trash emptied. White boards are not cleaned, rooms not vaccumed, windows not cleaned. The blinds have not worked correctly in most of the classrooms that I have taught in in years. Ceiling tiles are often missing. The carpets in the main areas of the campus (stairs in the library, student service building) are in dire straits. The campus green areas used to be beautiful and now the front entrance and other main green areas are full of weeds. I literally cannot believe that whomever put together this survey has included such questions with a straight face.
68. Excellent, caring faculty members
69. The high level of customer service I provide to IVC students.
70. Providing guidance to students.
71. The job my staff and I do! My students.
72. My students.
73. This is on a personal level, but I feel very proud when I tell my friends and family about my excellent benefits. It makes me feel like I am truly valued and in turn it strengthens my personal loyalty to the college. As far as the college the thing that I am the most proud of is the wonderful way that employees (not all unfortunately) treat students. This means the world to students and it brings me great personal satisfaction when I see that happiness reflected in the students eyes.
74. There are a number of really good instructors in just about every discipline.
75. Majority of faculty are excellent and are available and willing to work with students.
76. That we have managed to operate well and somewhat autonomously despite the micromanagement of the chancellor and board.
77. Despite the fact that, I have been part-time for 14+ years, I continue to make differences in students lives daily by reaching out to every student I work with daily, making sure each student knows about the resoures on and off campus available to them that make them able to succeed.
78. Managing to survive the absolute worst seasonal times on the job each term and living to tell about it, even while the illusion is kept up that things are going great according to classified administrators.
79. The high quality education delivered.
80. I'm proud of the recent reforms made by our institution. Procedures have become clearer to faculty. We just need to insure that the openness continues to grow.
81. The one thing that I am most proud of as an employee at IVC is having the freedom to challenge myself to achieve excellence.
82. My commitment to teaching.
83. the library-because so many students enjoy using it and all it's been doing lately is losing more study areas for students that are not in tutor program. It needs more study rooms, study tables/areas, a re-do in paint, carpeting, and more staff to support the ever growing IVC student/patron population. Some times between 10:00 a.m. -2:00 p.m. students are standing in wait to use a computer (the library has 100 student computers) because of lack of availability. It's an area the students not only use, but enjoy.
84. The classified employees. The classified employees carry many of the departments college wide and do not get the credit they deserve. While I believe our key leadership is amazingly skilled at communicating (in words) the respect they hold for classified employees, I also believe key leadership acts in ways that shows no respects for its classified employees.
85. I am most proud to be working in an educational institution because I value education.
86. That the environment is educational.
87. Students reaching their goals.
88. Seeing the students in our program succeed in their educational goals.
89. My ability to effectively transfer my knowledge and love of my subject area (cemistry) to a bright, diverse group of students.
90. My work.
91. Helping to make things look nice around the campus inside and outside.
92. Being able to have developed and maintained valuable relationships with co-workers to ensure student success and retention. Having the resources to aid in student success.
93. Having the ability, knowledge, and opportunity to help everyone and anyone get an education to better themselves, and the community.
94. The transfer rates.
95. To witness and to contribute to the academic, intellectual, social, and personal development of our students--both within and outside the classroom.
96. IVC strives to provide the best educational outcome for its diverse student population.
97. I am proud of the quality of services and education that our students receive. I'm happy to be a part of this phase in a person's life.
98. The great work we do helping people better themselves and their lives.
99. That I get to work with students every day and feel like I am making a positive difference in their lives.
100. making a difference in the lives of young students. allowing them to pursue their dreams.
101. The ability to teach my field of expertise to a diverse range of students.
102. IVC has an absolutely outstanding full time faculty. I am proud of their skills and expertise.
103. The quality of education available to all students
104. I get the support I need to teach my classes.
105. I am most proud of the influence I have had on the future of the college.
106. Being a part of Great Institution!
107. Chance to work with students.
108. Positive atmosphere for students.
109. I am most proud of my club, the Circle K Club.
110. The incredible student population of eager and hardworking students.
111. My constant striving to improve my teaching ability and the presentation of the course material.
112. How quickly I was hired as Adjunct Faculty.
113. The positive impact we can have on students.
114. Student Success!
115. That I am encouraged to empower people to find solutions to challenges and problems; I am encouraged to promote team building, cooperation, and a collegial atmosphere.
116. Teaching
117. the fine work of my colleagues in the classroom
118. Students transferring to universities.
119. Accomplishments of colleagues — books written, publications, presentations at conferences and professional organizations, recognition by their peers — if not by our college or its administration!
120. The success of the students.
121. student enthusiasm and loyalty
122. To be able to make a positive difference in a student’s life.
123. Integrity of my courses
124. My students.
125. The new buildings — the PAC center — good faculty —
126. the PAC. It's monumental.
127. The dedication that the faculty and administration have to students.
128. A brand new building in which to work.
129. The majority of the employees are working here because they truly like their jobs, their attitudes reflect their contentment.
130. I am most proud of the learning environment IVC offers its students
131. The college supports innovation and allows faculty to experiment.
132. Having a direct impact on successful learning with our students both in the classroom and outside of class — whether it is teaching the subject of my area or helping them to discover and work to achieve their career and educational goals.
133. I am most proud of the fact that I work will colleagues whose primary interest is in teaching well, and preparing students to excel at four-year universities.
134. Growth
135. I am proud of being an instructor and able to help many students.
136. The reputation we have as a serious college vs a party school (OCC)
137. The tremendous change in the climate and the strong, effective leadership of the College President and the Vice President of Instruction.
138. Serving students!
139. ...quality of my instructional program
140. The sense of community that has characterized the college in the past: the respect for everyone and the genuine feeling of shared mission that comes from the acknowledgment that all the work we do here is important from maintenance to administrative assistance to technology to instruction.
141. The success of our students!
142. The people who work at IVC. IVC feels like a family.
143. The PAC!
144. Positive dialog and cooperation in striving for college goals and objectives.
145. Quality academic programs and vigorous student assessment. These bear directly on student success.
146. Being able to assist traditional and non-traditional students find courses to support their academic and career goals.

Roy's obituary in LA Times and Register: "we were lucky to have you while we did"

  This ran in the Sunday December 24, 2023 edition of the Los Angeles Times and the Orange County Register : July 14, 1955 - November 20, 2...